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How To Track Complaints or Tickets

M/S Karna Stock Broking LLP account holders can track complaints or tickets by following these steps

1) You will receive a Ticket ID when you file a complaint. You can use this Ticket ID to check the status of your complaint by calling us at “+91-22-46172293”.
 
2) We will send you a resolution of your complaint to your registered e-mail ID. If you are not satisfied with the resolution, you can re-open the complaint using the same Ticket ID and provide additional information.
 
3) If you are still not satisfied with the resolution or the feedback, you can escalate the complaint to higher levels. You can find the contact details of the higher authorities in the “Escalation Matrix” on the Contact Us page of our website.
ATTENTION INVESTORS

“Prevent un-authorized transactions in your account. update your mobile numbers/email ids with your stock brokers and depository participants. receive information of your transactions directly from the exchange or depository on your mobile/email at the end of the day. issued in the interest of investors”

“KYC is one-time exercise while dealing in securities markets-once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund, etc.), you need not undergo the same process again when you approach another intermediary.”

“No need to issue cheques by investors while subscribing to IPO. just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. no worries for refund as the money remains in the investor’s account.”

M/S Karna Stock Broking LLP. does not offer any product pertaining to “portfolio management” or any “fixed return scheme” of any kind.

M/S Karna Stock Broking LLP. “Does not accept cash for opening or operating trading account” or under any circumstances. All pay-in and pay-out activities are through banking channels only. M/S KARNA STOCK BROKING LLP. does not provide “guaranteed” or “assured” or “fixed” returns to any of its clients for trading in the securities market. M/S KARNA STOCK BROKING LLP. , and its directors/employees/authorised persons do not promote or allow any of the aforesaid activities or any other activity which is in contravention to the rules/regulations/bye-laws of the NSE / SEBI.

M/S KARNA STOCK BROKING LLP – NSE Membership Number: 90365 | BSE Membership Number: 6840 | | SEBI Reg No. : INZ000315657
LLP Identification Number : ACB-9044

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